Questions
Frequently asked
How long does an order take?
Most retail and custom orders ship within 48 hours. Bulk orders take 7–10 business days.
Can I upload my own design?
Yes! Use our custom embroidery page to upload artwork. We send a free digital proof within 24 hours.
What’s the minimum for bulk orders?
Bulk orders start at 25 pieces, with volume discounts up to 35% off.
Do you ship worldwide?
We do — with tracked shipping and free delivery on orders over $75.
What’s your return policy?
Non-personalized items can be returned within 30 days. Custom and monogrammed pieces are final sale.